Terms of Service

1. Acceptance of Terms; Right to Use; General Notices

This Terms of Service ("Terms") is a binding contract between you and LEVERIDGE, INC. ("Leveridge," "we" and "us"). Unless you (or the entity on whose behalf you are accessing the Services) have entered into a separate written agreement with Leveridge that expressly states that such agreement governs your use of the Services in lieu of these Terms, these Terms shall control. Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the "Service" or the "Services"). If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at:

Email: support@leveridge.ai
Address: 680 E. Colorado Blvd. Suite 180, Pasadena, California 91101

The Service is designed exclusively for licensed financial advisors (RIAs, CFPs, IARs) and financial planning firms. You may only use the Service if you: (a) are at least 18 years old, (b) hold all necessary professional licenses, (c) can use the Service in compliance with applicable laws and regulations, and (d) are able to use the Service without violating your firm's compliance policies. If you cannot make such representation, you may not use the Service. If you are entering into this agreement on behalf of an entity, then you represent and warrant that you are authorized to bind such entity to the terms of this agreement. The Service is available only in the United States and is solely for U.S.-based financial advisors.

By creating an account, accessing the Service, or clicking "I Agree," you agree to be bound by these Terms and these terms will remain in effect while you use the Services. These Terms include the provision in this document as well as those in our Privacy Policy and other relevant policies. Your use of or participation in certain Services may also be subject to additional policies, rules and/or conditions ("Additional Terms"), which are incorporated herein by reference, and you understand and agree that by using or participating in any such Services, you agree to also comply with these Additional Terms. If you do not agree, do not use the Service.

Please read these Terms carefully. They cover important information about Services provided to you and any charges, taxes, and fees we bill you. These Terms contain information about future changes to these Terms, automatic renewals, limitations of liability, a class action waiver and resolution of disputes by arbitration instead of in court.

ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION AGREEMENT SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

2. Service Description, Basics of Using the Services & Updates to these Terms

2.1 What Leveridge Provides

The Leveridge Services consist of, among other things, AI-native real estate planning software for financial advisors, including property analysis, strategy modeling (Hold/Taxable Sale/1031 DST Exchange), and client-ready reports.

Leveridge is a planning tool, not a financial advisor, investment advisor, broker-dealer, financial institution, tax advisor, accountant, or legal advisor of any kind. Leveridge and its employees are not acting as financial advisors, investment advisors, or any other type of professional advisor to you or your clients. The Services are not, and should never be, a substitute for the advice of a qualified financial advisor, investment professional, tax advisor, accountant, or legal counsel. Leveridge is not permitted to engage in the practice of financial or investment advising and is prohibited from providing any kind of advice, explanation, opinion, or recommendation about possible financial investments, investment strategies, tax planning, or legal matters.

You acknowledge and agree that your reliance on the Services and any information provided through the Services is at your own risk. You should not take, or refrain from taking, any action based solely on any information or content contained in or made available through the Services without first consulting with appropriate professional advisors. You alone are responsible for determining whether any strategy, transaction, or decision is appropriate for you or your clients based on personal objectives, financial circumstances, risk tolerance, and after consultation with qualified professionals. You assume all responsibility for verifying the accuracy, completeness, and appropriateness of any information, calculations, or recommendations provided through the Services before relying on them or presenting them to clients.

2.2 Changes to these Terms

We are constantly trying to improve our Services, so these Terms may need to change along with our Services. We reserve the right to change the Terms at any time, but if we do, we will place a notice on our site, send you an email, and/or notify you by some other means.

If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes.

Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.

3. Accounts & Plans

3.1 Account Registration

To use the Service, you must create an account with accurate information (name, email, firm name, credentials). You may not create accounts for others, use false information, or create multiple accounts to circumvent restrictions. You may not transfer your account to anyone else without our prior written permission.

3.2 Account Security

You are responsible for maintaining the confidentiality of your password and all activities under your account. Notify us immediately of any unauthorized access at support@leveridge.ai. We recommend strong passwords and multi-factor authentication (when available). We are not liable for losses from unauthorized access due to your failure to safeguard credentials.

3.3 Account Termination

We may suspend or terminate your account at any time, in our sole discretion, including if you violate these Terms, pose security or legal risks, remain inactive for 12+ months, or fail to pay fees when due. You may terminate your account at any time in account settings or by emailing support@leveridge.ai

4. Subscription & Pricing

The Services may be free or we may charge a fee for using the Services. If you are using a free version of the Services, we will notify you before any Services you are then using begin carrying a fee, and if you wish to continue using such Services, you must pay all applicable fees for such Services. Note that if you elect to receive text messages through the Services, data and message rates may apply. Any and all such charges, fees or costs are your sole responsibility. You should consult with your wireless carrier to determine what rates, charges, fees or costs may apply to your use of the Services.

a. Paid Services

Certain of our Services may be subject to payments now or in the future (the “Paid Services”). Please see our Paid Services page for a description of the current Paid Services. Please note that any payment terms presented to you in the process of using or signing up for a Paid Service are deemed part of these Terms.

b. Billing

We use a third-party payment processor (the “Payment Processor”) to bill you through a payment account linked to your account on the Services (your “Billing Account”) for use of the Paid Services. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms. Currently, we use Stripe, Inc. as our Payment Processor. You can access Stripe’s Terms of Service at https://stripe.com/us/checkout/legal and their Privacy Policy at https://stripe.com/us/privacy. We are not responsible for any error by, or other acts or omissions of, the Payment Processor. By choosing to use Paid Services, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for any use of such Paid Services in accordance with the applicable payment terms, and you authorize us, through the Payment Processor, to charge your chosen payment provider (your “Payment Method”). You agree to make payment using that selected Payment Method. We reserve the right to correct any errors or mistakes that the Payment Processor makes even if it has already requested or received payment.

c. Payment Method

The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.

d. Recurring Billing

Some of the Paid Services may consist of an initial period, for which there is a one-time charge, followed by recurring period charges as agreed to by you. By choosing a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation.

WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT. TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD, ACCOUNT SETTINGS

e. Current Information Required

YOU MUST PROVIDE CURRENT, COMPLETE AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU MUST PROMPTLY UPDATE ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE), AND YOU MUST PROMPTLY NOTIFY US OR OUR PAYMENT PROCESSOR IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER NAME OR PASSWORD. CHANGES TO SUCH INFORMATION CAN BE MADE AT ACCOUNT SETTINGS. IF YOU FAIL TO PROVIDE ANY OF THE FOREGOING INFORMATION, YOU AGREE THAT WE MAY CONTINUE CHARGING YOU FOR ANY USE OF PAID SERVICES UNDER YOUR BILLING ACCOUNT UNLESS YOU HAVE TERMINATED YOUR PAID SERVICES AS SET FORTH ABOVE.

f. Change in Amount Authorized

If the amount to be charged to your Billing Account varies from the amount you preauthorized (other than due to the imposition or change in the amount of state sales taxes), you have the right to receive, and we shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. Any agreement you have with your payment provider will govern your use of your Payment Method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.

g. Auto-Renewal for Paid Services

Unless you opt out of auto-renewal, which can be done through your account settings, any Paid Services you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate. To change or resign your Paid Services at any time, go to account settings. If you terminate a Paid Service, you may use your subscription until the end of your then-current term, and your subscription will not be renewed after your then-current term expires. However, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. IF YOU DO NOT WANT TO CONTINUE TO BE CHARGED ON A RECURRING MONTHLY OR ANNUAL BASIS, AS APPLICABLE, YOU MUST CANCEL THE APPLICABLE PAID SERVICE THROUGH YOUR ACCOUNT SETTINGS OR TERMINATE YOUR LEVERIDGE ACCOUNT BEFORE THE END OF THE RECURRING TERM. PAID SERVICES CANNOT BE TERMINATED BEFORE THE END OF THE PERIOD FOR WHICH YOU HAVE ALREADY PAID, AND EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, LEVERIDGE WILL NOT REFUND ANY FEES THAT YOU HAVE ALREADY PAID.

h. Reaffirmation of Authorization

Your non-termination or continued use of a Paid Service reaffirms that we are authorized to charge your Payment Method for that Paid Service. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially selected to use the Paid Service.

i. Free Trials and Other Promotions

Any free trial or other promotion that provides access to a Paid Service must be used within the specified time of the trial. You must stop using a Paid Service before the end of the trial period in order to avoid being charged for that Paid Service. If you cancel prior to the end of the trial period and are inadvertently charged for a Paid Service, please contact us at support@leveridge.ai

5. Acceptable Use

5.1 Permitted Uses

You may use the Service to analyze real estate strategies, generate reports, store client property data, and share deliverables with clients.

5.2 Prohibited Uses

You represent, warrant and agree that you will not NOT:

1. Reverse engineer, decompile, disassemble or otherwise attempt to obtain the source code or underlying ideas or information of or relating to the Service
2. Use bots, scrapers, or unauthorized automated tools
3. Circumvent security measures or usage limits
4. Interfere with Service operation or other users
5. Upload malware, viruses, or malicious code
6. Use the Service to spam or phish
7. Share credentials with unauthorized users
8. Store data unrelated to real estate planning and the financial planning workflows supported by the Service
9. Upload data without proper client consent
10. Use the Service in violation of any applicable laws, rules or regulations, including, without limitation, any applicable export control laws, privacy laws, or other purpose not reasonably intended by Leveridge
11. Provide unlicensed financial advice through the Service
12. Upload illegal, infringing, or harmful content
13. Impersonate others or misrepresent affiliations
14. Harass, abuse, or threaten users or staff

Violations of any of the foregoing may result in account suspension or termination or legal action.

6. Intellectual Property & Data

6.1 Leveridge's Rights

The Service and all related materials (software, algorithms, AI models, designs, trademarks) are owned by Leveridge and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your subscription, subject to these Terms.

You understand that Leveridge owns the Services. You may not copy, modify, sell, license, or create derivative works from the Service, or attempt to extract our AI models or algorithms. The Services may allow you to copy or download certain content, but remember that even where these functionalities exist, all the restrictions in this section still apply.

6.2 Data

For purposes of these Terms, “Customer Data” shall mean all data, information or other material provided, uploaded, or submitted by you to the Service, in the course of using the Service, including any data regarding your clients or data of third-parties shall be considered “Customer Data”. You retain all right, title and interest in and to the Customer Data, including all intellectual property rights therein. You, not Leveridge, have the sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all Customer Data. You represent and warrant that you have all rights necessary to provide the Customer Data to Leveridge as contemplated hereunder, in each case without any infringement, violation or misappropriation of any third party rights (including, without limitation, intellectual property rights and rights of privacy). Leveridge is not responsible to you for unauthorized access to Customer Data or the unauthorized use of the Service unless such access is due to Leveridge’s gross negligence or willful misconduct. Notwithstanding anything to the contrary, you acknowledge and agree that Leveridge may (i) internally use and modify (but not disclose) Customer Data for the purposes of (A) providing the Service to Customer and (B) generating Aggregated De-Identified Data (as defined below), and (ii) freely use, retain and make available Aggregated De-Identified Data for Leveridge’s business purposes (including without limitation, for purposes of improving, testing, operating, promoting and marketing Leveridge’s products and services). “Aggregated De-Identified Data” means data submitted to, collected by, or generated by Leveridge, including PHI, in connection with your use of the Service, but only in aggregate, de-identified form which can in no way be linked specifically to you or any person. Information about you and your use of the Services, but excluding other Customer Data, is subject to our Privacy Policy

6.3 Generated Outputs

Reports and analyses generated by the Service are your property to use with clients. You may export, share, and modify them as needed. You must represent outputs as your professional work product and review all AI-generated content before client use. The Service provides analysis tools, not advice. Leveridge makes no representations or warranties regarding the accuracy, completeness, or suitability of generated outputs.

6.4 Feedback

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, enhancement requests, recommendations, or other information provided by you to Leveridge (collectively, "Feedback") are provided on a non-confidential basis, and Leveridge has no obligations with respect to such Feedback. You hereby grant to Leveridge a worldwide, perpetual, irrevocable, royalty-free, fully paid, non-exclusive, sublicenseable, and transferable license to use, reproduce, perform, display, distribute, publish, modify, edit, adapt, create derivative works of, and otherwise commercially or non-commercially exploit such Feedback in any manner and for any purpose, in Leveridge's sole discretion, including in connection with the development, improvement, and marketing of the Services or other products or services. You agree that Leveridge may use the Feedback without any payment or credit to you. For the avoidance of doubt, Leveridge shall not be obliged to implement any Feedback. You represent and warrant that you have all rights necessary to submit the Feedback and grant the foregoing license.

7. Disclaimers & Liability

7.1 AI Generated Content and Data

AI-Generated Content: The Service uses artificial intelligence to generate insights. AI outputs are based on statistical models, may not always be accurate or appropriate, should never be used without human review, do not replace professional judgment, and may reflect biases in training data.

7.2 Service Disclaimers

Leveridge and its licensors, suppliers, partners, parent, subsidiaries or affiliated entities, and each of their respective officers, directors, members, employees, consultants, contract employees, representatives and agents, and each of their respective successors and assigns (Leveridge and all such parties together, the “Leveridge Parties”) make no representations or warranties concerning the Services, including without limitation regarding any Content contained in or accessed through the Services, and the Leveridge Parties will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services or any claims, actions, suits procedures, costs, expenses, damages or liabilities arising out of use of, or in any way related to your participation in, the Services. The Leveridge Parties make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through or in connection with the Services. The Service may contain bugs, errors, incomplete features, unexpected downtime, updates, and limited support. We make no warranties regarding accuracy, availability, reliability, suitability, or compatibility.

We recommend maintaining backup copies of all data, independently validating outputs, and not relying on the Service for time-critical or production-critical decisions.

7.3 Beta Disclaimers

Certain features or components of the Services may be offered on a beta, preview, or early access basis ("Beta Services") and may be identified as "Beta," "Preview," "Early Access," or similar designation. Beta Services are provided for evaluation and testing purposes only and are made available on an "as is" and "as available" basis. You acknowledge and agree that your use of any Beta Services is entirely at your own risk. The Leveridge Parties make no representations or warranties of any kind, express or implied, regarding the Beta Services, including without limitation any warranties as to the accuracy, completeness, reliability, availability, suitability, or performance thereof. Beta Services may contain errors, bugs, or inaccuracies, may not function as intended, and may be modified, suspended, or discontinued at any time without notice. Leveridge shall have no liability of any kind arising out of or in connection with your use of, or reliance on, any Beta Services.

7.4 No Warranties

THE SERVICE IS PROVIDED BY THE LEVERIDGE PARTIES ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, OR ERROR-FREE OPERATION.

7.5 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE), SHALL ANY OF THE LEVERIDGE PARTIES BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (a) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, REVENUE, BUSINESS OPPORTUNITIES, DATA, GOODWILL, OR COST OF SUBSTITUTE SERVICES, (B) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) ONE HUNDRED ($100) DOLLARS OR (II) THE AMOUNTS PAID AND/OR PAYABLE BY YOU TO LEVERIDGE IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM OR (C) ANY MATTER BEYOND OUR REASONABLE CONTROL, IN EACH CASE, EVEN IF CAUSED BY ERRORS IN CALCULATIONS OR RECOMMENDATIONS, SERVICE DOWNTIME OR DATA LOSS, SECURITY BREACHES, THIRD-PARTY ACTIONS, OR AI-GENERATED OUTPUTS.

7.6 Exceptions

These limitations do NOT apply to our gross negligence, willful misconduct, fraud, or violations of law that cannot be limited by contract.

8. Indemnification

You agree to indemnify, defend, and hold harmless the Leveridge Parties from all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

1. Your use or misuse of the Service
2. Your violation of these Terms or applicable laws
3. Client claims based on your recommendations
4. Data you upload or share
5. Your breach of professional duties or fiduciary obligations
6. Your failure to obtain proper client consent
7. Infringement of third-party intellectual property rights

This obligation survives termination.

9. Privacy & Third-Party Services

9.1 Privacy

Your use of the Service is governed by our Privacy Policy, incorporated by reference. Contact support@leveridge.ai for data access, deletion, or portability requests.

The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 years of age. We do not knowingly collect or solicit personally identifiable information from children under 18 years of age; if you are a child under 18 years of age, please do not attempt to register for or otherwise use the Services or send us any personal information. If we learn we have collected personal information from a child under 18 years of age, we will delete that information as quickly as possible. If you believe that a child under 18 years of age may have provided us personal information, please contact us at support@leveridge.ai

9.2 Third-Party Services

The Service relies on third-party service providers and use of the Service may depend on the continued availability of these third-party providers.

We may offer integrations with third-party platforms in the future, including financial planning software and additional data providers.

If and when you choose to enable such integrations, you must comply with the applicable third-party terms, authorize any required data sharing, manage connected accounts, and obtain necessary client consents. We are not responsible for the availability, reliability, security, or practices of third-party services.

Third-party services and integrations may introduce additional risks, change or discontinue without notice, and affect Service performance. Use of third-party services is at your own risk.

10. Dispute Resolution

10.1 Informal Resolution

Before filing any claim, you agree to first contact us at support@leveridge.ai with a written description of your dispute. We will investigate and respond within 30 days in a good-faith attempt to resolve the issue.

10.2 Governing Law

These Terms are governed by and will be construed under the Federal Arbitration Act, applicable federal law, and the laws of the State of California, without regard to the conflicts of laws provisions thereof.

10.3 Arbitration Agreement

Please read the following ARBITRATION AGREEMENT carefully because it requires you to arbitrate certain disputes and claims with Leveridge and limits the manner in which you can seek relief from Leveridge. Both you and Leveridge acknowledge and agree that for the purposes of any dispute arising out of or relating to the subject matter of these Terms, Leveridge's officers, directors, employees and independent contractors (“Personnel”) are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Personnel will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third-party beneficiary hereof.

(a) Arbitration Rules; Applicability of Arbitration Agreement. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement arising out of or relating to the subject matter of these Terms directly through good-faith negotiations, which shall be a precondition to either party initiating arbitration. If such negotiations do not resolve the dispute, it shall be finally settled by binding arbitration in Los Angeles County, California. The arbitration will proceed in the English language, in accordance with the JAMS Streamlined Arbitration Rules and Procedures (the “Rules”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes. The arbitrator shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction.

(b) Costs of Arbitration. The Rules will govern payment of all arbitration fees. Leveridge will pay all arbitration fees for claims less than seventy-five thousand ($75,000) dollars. Leveridge will not seek its attorneys’ fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.

(c) Small Claims Court; Infringement. Either you or Leveridge may assert claims, if they qualify, in small claims court in Los Angeles County, California or any United States county where you live or work. Furthermore, notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction, to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights.

(d) Waiver of Jury Trial. YOU AND LEVERIDGE WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY. You and Leveridge are instead choosing to have claims and disputes resolved by arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and Leveridge over whether to vacate or enforce an arbitration award, YOU AND LEVERIDGE WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge.

(e) Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor Leveridge is entitled to arbitration; instead all claims and disputes will be resolved in a court as set forth in (g) below.

(f) Opt-out. You have the right to opt out of the provisions of this Section by sending written notice of your decision to opt out to the following address: 680 E. Colorado Blvd. Suite 180, Pasadena, California 91101 postmarked within thirty (30) days of first accepting these Terms. You must include (i) your name and residence address, (ii) the email address and/or telephone number associated with your account, and (iii) a clear statement that you want to opt out of these Terms’ arbitration agreement. Opting out of the Arbitration Agreement does NOT opt you out of the class action waiver. The class action waiver is a material and independent term of these Terms.

(g) Exclusive Venue. If you send the opt-out notice in (f), and/or in any circumstances where the foregoing arbitration agreement permits either you or Leveridge to litigate any dispute arising out of or relating to the subject matter of these Terms in court, then the foregoing arbitration agreement will not apply to either party, and both you and Leveridge agree that any judicial proceeding (other than small claims actions) will be brought in the state or federal courts located in, respectively, Los Angeles County, California, or the federal district in which that county falls.

(h) Severability.If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration Agreement section will be null and void. This arbitration agreement will survive the termination of your relationship with Leveridge.

10.4 Injunctive Relief Exception

Either party may seek injunctive or equitable relief in court for intellectual property infringement, violation of confidentiality obligations, security threats, system abuse, or violation of the Acceptable Use Policy. This does not waive the arbitration agreement for damages claims.

11. General Provisions

11.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Leveridge. This supersedes all prior agreements, understandings, or proposals (oral or written)

11.2 Severability

If any provision is found invalid, illegal, or unenforceable, the remainder of these Terms continues in full force. The invalid provision will be reformed to the minimum extent necessary to make it enforceable.

11.3 No Waiver

Our failure to enforce any provision is not a waiver of our right to enforce it later. No waiver is effective unless in writing and signed by an authorized Leveridge representative.

11.4 Assignment

You may not assign, transfer, or delegate these Terms or your account without our prior written consent. We may transfer, assign or delegate these Terms and our rights and obligations without consent. These Terms bind and benefit both parties and their permitted successors and assigns.

11.5 Survival

Sections that should reasonably survive termination will survive, including without limitation Intellectual Property Rights (Section 6), Disclaimers and Liability (Section 7), Indemnification (Section 8), Dispute Resolution (Section 10), and General Provisions (Section 11).

11.6 Force Majeure

We are not liable for delays or failures to perform due to circumstances beyond our reasonable control, including natural disasters, pandemics, war, terrorism, government actions, internet/telecommunications failures, labor disputes, or power outages. Our obligations resume when circumstances permit.

11.7 Notices

To Leveridge:
Leveridge, Inc.
680 E Colorado Blvd, Suite 180
Pasadena, CA 91101
support@leveridge.ai

To You: Email to the address associated with your account.

Notices are effective when sent (email, deemed received within 24 hours) or 3 business days after mailing (certified mail, return receipt requested). You must keep your email address current in account settings.

11.8 Relationship of Parties

These Terms do not create a partnership, joint venture, employment, agency, or franchise relationship. You are an independent contractor. Neither party has authority to bind the other.

11.9 Third-Party Beneficiaries

These Terms are between you and Leveridge only. No third party (including your clients) has any rights under these Terms, except our service providers are intended third-party beneficiaries of relevant protective provisions.

11.10 Export Control

The Service is subject to U.S. export control laws. You may not use or export the Service in violation of U.S. export laws, to embargoed countries, or to anyone on U.S. restricted party lists. You represent that you are not located in, under the control of, or a national/resident of any restricted country or party.

11.11 Government Users

If you are a U.S. federal, state, or local government entity, the Service is "commercial computer software" subject to restricted rights under FAR 12.212 and DFARS 227.7202.

12. Contact Information

General Support:
Email: support@leveridge.ai

Mailing Address:
Leveridge, Inc.
680 E Colorado Blvd, Suite 180
Pasadena, CA 91101